Counselling Skills
Learn how to listen properly, build trust, and support people in a way that genuinely helps.
Duration
10 Days in-person training
Qualification
NCFE Level 3 Diploma in Counselling Skills
Funding Availability
Funding is currently available to Tees Valley, Sunderland & South Tyneside residents. See full funding requirements here.
Become a professional helper
Strong conversations change outcomes. Whether you work with clients, patients, colleagues, or learners, this course helps you develop the core counselling skills that sit behind effective support, guidance, and care. It is practical, people-focused, and grounded in real situations you are likely to face in your role.
What To Expect
Is this the right course for me?
This course creates a safe, supportive space to practise essential counselling skills. You will take part in guided discussions, practical exercises, and reflective activities that help you understand how people communicate and what they really need when they seek support. No prior experience is required, just an openness to learn and reflect.
What You Will Learn
Skills That Set Up Your First Steps in Business
- How to listen actively and respond with clarity and care
- Techniques for building rapport and trust quickly
- The role of reflection in helping others gain insight
- How to ask effective questions without giving advice
- Managing boundaries and understanding your role
- Increased self-awareness and confidence in conversations
Who Should Take This Course
Is This Course a Good Fit for You?
This course is ideal for anyone in a people-facing or support-focused role, including personal trainers, nurses, carers, teachers, HR professionals, and life coaches. It is also a strong foundation for anyone considering a future pathway into counselling or related professions. If your work relies on communication, relationships, and understanding people, these skills will support you every day.
What Makes EMS Training Different
Face to Face Training
Delivered by industry-expert trainers
Practical training, not just theory
Funding Availability
Tees Valley
Must be a Tees Valley resident. 19 years old and over.
South Tyneside
Must be a South Tyneside resident. 19 years old and over.
Sunderland
Must be a North Yorkshire resident. 19 years old and over.
Frequently
Asked
Questions
How long is this course?
Course length varies by programme. You’ll see the full schedule at the top of the page, and our team can confirm dates when you enquire.
Is this course funded?
Many EMS courses are funded, depending on your location and circumstances. We’ll check everything with you when you enquire.
Do I need any experience before joining?
No prior knowledge is needed unless stated. This course is designed to guide you step by step.
How do I book a place?
Just complete the enquiry form on the page. A member of our team will get in touch to confirm eligibility and next steps.
Where is the course delivered?
Delivery details are sent once you’re enrolled.
What support do I get outside the sessions?
Our team stay in touch throughout. You’ll always have someone you can ask for guidance.
What happens if I need to miss a session?
Let us know as soon as possible. We’ll guide you on how to catch up so you don’t fall behind.
What can I do after this course?
You’ll be offered follow-on training, workshops, and support options so you can keep building on what you learn.
Not Sure Where to Start?
We’ll help you find the training that fits your goals, experience, and next step.
Funded By:
