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how to improve your customer service skills

How to Improve Your Customer Service Skills

No matter how great or unique your product or service is, if your customer service skills are poor, you will have a hard time retaining or attracting new customers. Learn how to improve them!

Sustainability: A Trend Or The New Normal? cover

Sustainability: A Trend Or The New Normal?

Sustainability might seem like a trend everyone’s trying to jump on. But is it really a trend? Or is it something that every person and every business should actually care about? Is it something that should become the new normal?

Should You Focus on New or Existing Customers? cover

Should You Focus on New or Existing Customers?

Both new and existing customers are extremely important and you shouldn’t only focus on one while completely ignoring the other. But let’s have a look at them in more depth and find out which one can be more beneficial for your business.