Above & Beyond
Customer Service

The Above and Beyond Customer Service Workshop provides you with strategies on providing world-class customer service and developing customer relationships.

Overview

Completing this workshop will help you:

In this workshop, you will learn customer service strategies that will support customer retention and growth. The workshop will cover topics such as active listening, managing customer expectations, handling customer complaints, and much more!

Workshop attendees will leave with practical tools they can use to improve customer service and sales.

Who is the course for?

The Above & Beyond Customer Service workshop is aimed at those with ambition and drive to make a difference in their organisation. These individuals can be Directors, Managers, Team Leaders and Team Members that are client-facing.

Key course benefits:

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