iCQ Level 3 Certificate in Principles of Management

Build the high-performing team your business needs through leadership and management training.

For yourself or your team!

Our Next Management Training Course Starts:

Course Overview

Our management training upskills your leadership team, supports people new to the role, refreshes experienced leaders, and teaches anyone looking for a management position everything it takes to become a top-tier manager for the good of your team, your business, and yourself.

High-performing teams are formed when staff feel happy, safe, challenged and trusted, so you’ll also focus on advanced communication techniques to avoid conflict, help your team feel supported and content at work, and create a company culture that leads to better results for the business.

Have more than one person in mind for this management course? Funding is available for as many people within your organisation as you like.

What you’ll learn:

  • Different methods of communication
  • How to prioritise tasks
  • Clarifying your responsibilities
  • Producing plans of work
  • Remaining fair when delegating
  • Effectively briefing your team
  • Agreeing standards of work
  • Monitoring progress and quality of work
  • Creating a vision of your areas of responsibility
  • Applying different communication methods for different people
  • Applying different leadership styles to different people and situations
  • Involving your team when planning objectives
  • Identifying and overcoming areas of conflict
  • Successfully creating a culture
  • Identifying potential causes of conflict
  • Managing causes of conflict
  • Identifying why your team are not meeting objectives
  • How to deal with poor performance
  • How to encourage, motivate and support people
  • Recording ongoing performance information
  • The difference between leadership and management
  • How to improve team performance
  • How to empower people
  • How to celebrate achievement
  • Identifying opportunities, difficulties and challenges
  • How to provide advice to your team
  • How your personal values & goals relate to your leadership
  • Evaluating requirements & evolutions of roles
  • Identifying gaps in knowledge and skills
  • A unique look at SMART objectives
  • Identifying your own development needs
  • Developing a self-development plan
  • Creating development activities 
  • Monitoring the quality of your own work
  • Using feedback on your own performance

Our Next Management Training Course Starts:

Management Training Reviews

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Key information:

Course length: Total of 5 days.

Qualification: iCQ Level 3 certificate in Principles of Management

Course availability: Click here to check our next starting date.

Cost: Fully funded for eligible residents.

Funding requirements: Teesside resident. 24 years old and over.

How does it work?

  1. Fill out the short form with your info, how many spaces you need, and the date you’d ideally like to start.
  2. We’ll give you a quick call to double check you’re eligible. 
  3. We’ll confirm your spot(s) and see you soon.


All training takes place at our Teesside-based office in Riverside Industrial Estate. Training typically runs from 09:00 to 17:00. Lunch and refreshments are included.

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