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Flipchart Sessions: Reviewing Your Customers

There are three types of customers - the good, the bad and the ugly. The ones that you love, the ones that might need some extra attention to be happy and the ones that always complain, no matter how much time and effort you put in trying to please them. In this video, Carol explains why you should focus on the good ones and how to find more of them.

There are three types of customers – the good, the bad and the ugly. The ones that you love, the ones that might need some extra attention to be happy and the ones that always complain, no matter how much time and effort you put in trying to please them. In this video, Carol explains why you should focus on the good ones and how to find more of them.

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