Resources & Articles

Why Do Customers Leave?

If you once had a big customer base that is loyal and kept coming back for more and suddenly start losing those customers, it’s not a surprise you’re wondering what you’re doing wrong. Find out here!

How to Use Customer Service Skills to Improve Your Business

Good customer service is essential for any business, but especially for small businesses in today’s competitive environment. By providing excellent customer service, small businesses can differentiate themselves from their larger competitors and build a loyal customer base.

How to get your business idea funded by The Funding Hub

61% of small businesses say they need funding to achieve their 2022 goals. Are you part of that 61% and are looking for funding to take your business to the next level? If so, keep on reading!

Why are My Emails Going to Spam?

When your emails go to spam, you don’t only lose engagement and your open rate goes down. You also lose potential profits you could have made if your emails landed in the right place.

Understanding Profit and Loss Accounts

A profit and loss account is a record that provides information on how a business has performed over a specified period of time.

26 Social Media Content Ideas for 2022

Social media is an amazing tool that lets people connect and help small businesses increase their brand awareness or even go viral.

EMS’s Eureka Programme Going From Strength to Strength

Enterprise Made Simple (EMS) are making some very positive strides in County Durham to support individuals who are unemployed with their unique self-employment course, called Eureka.