7 Effective Ways to Deal With Angry Customers and Why They’re Actually Good for Your Business
Arguing with angry customers is never a good idea and can lead to gaining a bad reputation. To help you avoid that, we have some tips for you on how to deal with those angry customers.
Net Zero: What is It and Why Should I Care?
We have all heard the term net zero. But do you know what it actually means? Or why should you, a business owner, care about it?
How to Improve Your Customer Service Skills
No matter how great or unique your product or service is, if your customer service skills are poor, you will have a hard time retaining or attracting new customers. Learn how to improve them!
Want to Retain Customers? This is What You Need to Do
Have you ever thought that you’ve done everything you could to impress a customer but they never came back to buy from you again? Then it’s time to learn some tips on how to retain customers!
Sustainability: A Trend Or The New Normal?
Sustainability might seem like a trend everyone’s trying to jump on. But is it really a trend? Or is it something that every person and every business should actually care about? Is it something that should become the new normal?
What Is Self-Development In Business?
For successful business owners and employees, you cannot underestimate the importance of self-development and self-improvement.
Circular Economy: What is It and Why It’s Important in Business
Circular economy. Do you know what it is and the benefits of implementing it into your business? Find out the answers here!
Should You Focus on New or Existing Customers?
Both new and existing customers are extremely important and you shouldn’t only focus on one while completely ignoring the other. But let’s have a look at them in more depth and find out which one can be more beneficial for your business.
Common Customer Service Challenges & How to Overcome Them
Some of the biggest challenges include dealing with unhappy customers, difficult customer service requests, and time-consuming customers.
Starting a Handyman Business: Things You Need to Know
If you catch yourself always trying to improve your home by doing all the odd jobs or fixing minor repairs, starting a handyman business might be a great option for you!
