Confidence With Computers
Feel confident using a computer and it's programmes.
Duration
4 Days in-person training
Qualification
NCFE Level 2 Certificate in IT User Skills
Funding Availability
Funding is currently available to Tees Valley & South Tyneside residents. See full funding requirements here.
Course Overview
This hands-on course is built for people who want to feel more capable, efficient, and in control when using everyday workplace technology. Whether you’re returning to work, changing roles, or running your own business, you’ll develop practical digital skills that make a real difference.
Across four face-to-face sessions and two guided remote learning activities, you’ll work through realistic, project-based tasks that cover the core tools used in most jobs: word processing, spreadsheets, desktop publishing, and general IT systems. You’ll learn by doing—applying skills to tasks that reflect real-world situations and challenges.
This course is ideal if you’ve had little formal training with computers but have some basic experience. You’ll gain the confidence to choose the right tools, work more efficiently, and deliver polished, professional results—whether that’s a well-formatted document, a clean spreadsheet, or a clear publication layout.
What To Expect
Across four practical sessions, you’ll get comfortable with the tools you use at work every day. We’ll guide you through creating tidy documents, simple spreadsheets that do the maths for you, and polished layouts for posters or reports. You’ll practise safe file management, shortcuts that save time, and clear formatting so your work looks professional. Each lesson is hands-on with friendly support, plenty of examples, and step-by-step tasks you can repeat at home or in the office. By the end, you’ll feel steady on the keyboard, confident clicking around menus, and able to complete common tasks without second-guessing yourself.
What You Will Learn
- Pick the right digital tools for the job – saving time and avoiding tech frustration by matching the software to the task
- Work more efficiently – by reviewing and improving how you use digital tools as your tasks and goals evolve
- Solve common digital problems on your own – by developing and testing practical solutions that improve how you work
- Create clear, well-designed documents and layouts – that look professional and are easy to read or present
- Combine text, images and information into polished materials – ideal for reports, flyers, or digital documents
- Format and edit your work with confidence – using desktop publishing techniques that make your content stand out
- Take control of spreadsheets – entering, organising and managing data without feeling overwhelmed
- Use formulas and analysis tools – to get accurate answers and useful insights from your data
Present data in a clear, understandable way – so you can communicate findings or track performance with ease
Who Should Take This Course
This course is for anyone who wants to feel more capable and in control when working with computers. Perfect for:
- People returning to work or looking to boost digital skills
- Small business owners juggling admin, design, and data
- Anyone tired of feeling stuck or second-guessing which button to press
Key Information
Course length: Total of 4 days.
Qualification: NCFE Level 2 Certificate in IT User Skills.
Course availability: Click here to check our next starting date.
Cost: Fully funded for eligible residents.
Funding requirements:
Tees Valley
Must be a Tees Valley resident. 19 years old and over.
South Tyneside
Must be a South Tyneside resident. 19 years old and over.
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