Duration
Total of 4 days.
Funding Requirements
Funding is currently available to South Tyneside residents. See full funding requirements here.
Qualification
Level 2 Certificate in IT User Skills
Course Overview
This hands-on course is built for people who want to feel more capable, efficient, and in control when using everyday workplace technology. Whether you’re returning to work, changing roles, or running your own business, you’ll develop practical digital skills that make a real difference.
Across four face-to-face sessions and two guided remote learning activities, you’ll work through realistic, project-based tasks that cover the core tools used in most jobs: word processing, spreadsheets, desktop publishing, and general IT systems. You’ll learn by doing—applying skills to tasks that reflect real-world situations and challenges.
This course is ideal if you’ve had little formal training with computers but have some basic experience. You’ll gain the confidence to choose the right tools, work more efficiently, and deliver polished, professional results—whether that’s a well-formatted document, a clean spreadsheet, or a clear publication layout.
What You’ll Learn
- Pick the right digital tools for the job – saving time and avoiding tech frustration by matching the software to the task
- Work more efficiently – by reviewing and improving how you use digital tools as your tasks and goals evolve
- Solve common digital problems on your own – by developing and testing practical solutions that improve how you work
- Create clear, well-designed documents and layouts – that look professional and are easy to read or present
- Combine text, images and information into polished materials – ideal for reports, flyers, or digital documents
- Format and edit your work with confidence – using desktop publishing techniques that make your content stand out
- Take control of spreadsheets – entering, organising and managing data without feeling overwhelmed
- Use formulas and analysis tools – to get accurate answers and useful insights from your data
- Present data in a clear, understandable way – so you can communicate findings or track performance with ease
Who Should Take This Course
This course is for anyone who wants to feel more capable and in control when working with computers. Perfect for:
People returning to work or looking to boost digital skills
Small business owners juggling admin, design, and data
Anyone tired of feeling stuck or second-guessing which button to press
Key information:
Course length: Total of 4 days.
Qualification: NCFE Level 2 Certificate in IT User Skills.
Course availability: Click here to check our next starting date.
Cost: Fully funded for eligible residents.
Funding requirements:
South Tyneside
Must be a South Tyneside resident. 19 years old and over.
How does it work?
- Fill out the short form with your info, how many spaces you need, and the date you’d ideally like to start.
- We’ll give you a quick call to double check you’re eligible.
- We’ll confirm your spot(s) and see you soon.
Upcoming Course Dates
Check Your Availability; Enquire Now
