Management Matters

Name: Management Matters – 18th, 19th, 25th, 26th & 29th September
Start: 2025-09-18T00:00:00+00:00
End: 2025-09-18T23:59:59+00:00
Location: EMS HQ

Level 3 Certificate in Principles of Management

Duration

5 Days in-person training

Funding Requirements

Funding is currently available to Tees Valley residents. See full funding requirements here.

Qualification

iCQ Level 3 certificate in Principles of Management

Course Overview

Our management training upskills your leadership team, supports people new to the role, refreshes experienced leaders, and teaches anyone looking for a management position everything it takes to become a top-tier manager for the good of your team, your business, and yourself.

High-performing teams are formed when staff feel happy, safe, challenged and trusted, so you’ll also focus on advanced communication techniques to avoid conflict, help your team feel supported and content at work, and create a company culture that leads to better results for the business.

Have more than one person in mind for this management course? Funding is available for as many people within your organisation as you like.

What To Expect

This course isn’t just about theory; it’s about actionable insights and real-world strategies to elevate your team’s performance. You’ll engage in lively discussions, practical exercises, and, most importantly, develop a deep understanding of managing a team with confidence.

What You’ll Learn

Responsibilities as a Manager: Get to grips with the core responsibilities that make or break a successful manager
Effective Communication with Your Team: Master the art of communicating effectively to motivate and inspire your team
Handling and Avoiding Conflict: Learn strategies to manage conflicts gracefully and keep your team's morale high
Importance of Feedback and Evaluation: Discover how to give constructive feedback that fosters growth and continuous improvement
Managing and Planning Self-Development: Chart a path for your personal development and learn how to sustain your growth as a leader

Who Should Take This Course

Looking to make a real impact as a new team leader or manager? Our Level 3 Certificate in Principles of Management course is tailor-made for anyone ready to start their management journey, no matter your industry or company size. Whether you’re looking to polish your leadership style or lay a solid foundation in team management, this course will help turn your leadership aspirations into reality.

Course Reviews

For anyone considering attending this course, I would highly recommend it. The material covered is very useful. It gets you to think about how you may conduct your own working role currently, and how taking on board the information you learn in this course, how you can improve the delivery of your role moving forward. A lot of the situations covered, will resonate with you in connection with dilemmas you may currently or have previously faced in your working role. This course provides you with new insight on how to tackle them and a whole lot more. If you are in any kind of management role or intend to move up to such a role in the near future, then this course is a must for you!

Far exceeded my expectations. After 20 years in management, I didn't think It would teach me anything I didn't already know but I was wrong. Taking so many improvements and changes back to the office. See out a positive development plan to help me get to the next level.

The course has proved to be a very useful development tool for me, both professionally and personally. I enjoyed the course and its content. The delivery was very good and trainers were knowledgeable and experienced.

Enjoyed these last few sessions especially as it focussed on self-development and looking at your own self-improvement beyond your current role. As always very informative and well structured. I gained a lot from the shared experiences and ideas with my peers on the course. Gave me food for thought on how to develop myself, align to new ways of working and how to put into action ideas and plans to improve.

I thoroughly enjoyed the training, it was well delivered and engaging. I have taken away more skill to manage my team and especially around identifying their learning styles, needs and development plans. I found it useful to create a PDP to take away from the course and using “IKIGAI” was a good way to look at development opportunities for myself in the future. Overall I have learnt a huge amount and am looking forward to implementing this learning in my job role.

Key information:

Course length: Total of 5 days.

Qualification: iCQ Level 3 certificate in Principles of Management

Course availability: Click here to check our next starting date.

Cost: Fully funded for eligible residents.

Funding requirements:

Tees Valley
Must be a Tees Valley resident. 24 years old and over.

Upcoming Course Dates

September 2025

September 18