Management Matters

Essential management skills to support teams and deliver results.

Duration

5 Days in-person training

Qualification

iCQ Level 3 certificate in Principles of Management

Funding Availability

Funding is currently available to Tees Valley or South Tyneside residents. See full funding requirements here.

Course Overview

Our management training upskills your leadership team, supports people new to the role, refreshes experienced leaders, and teaches anyone looking for a management position everything it takes to become a top-tier manager for the good of your team, your business, and yourself.

High-performing teams are formed when staff feel happy, safe, challenged and trusted, so you’ll also focus on advanced communication techniques to avoid conflict, help your team feel supported and content at work, and create a company culture that leads to better results for the business.

Have more than one person in mind for this management course? Funding is available for as many people within your organisation as you like.

What To Expect

This course isn’t just about theory; it’s about actionable insights and real-world strategies to elevate your team’s performance. You’ll engage in lively discussions, practical exercises, and, most importantly, develop a deep understanding of managing a team with confidence.

What You Will Learn

  • Responsibilities as a Manager: Get to grips with the core responsibilities that make or break a successful manager
  • Effective Communication with Your Team: Master the art of communicating effectively to motivate and inspire your team
  • Handling and Avoiding Conflict: Learn strategies to manage conflicts gracefully and keep your team’s morale high
  • Importance of Feedback and Evaluation: Discover how to give constructive feedback that fosters growth and continuous improvement
  • Managing and Planning Self-Development: Chart a path for your personal development and learn how to sustain your growth as a leader

Who Should Take This Course

Looking to make a real impact as a new team leader or manager?  Our Level 3 Certificate in Principles of Management course is tailor-made for anyone ready to start their management journey, no matter your industry or company size. Whether you’re looking to polish your leadership style or lay a solid foundation in team management, this course will help turn your leadership aspirations into reality. 

Our Next Course Starts:

Management Matters – 18th, 19th, 25th, 26th & 29th September

EMS HQ 4 Egglston Court, Middlesbrough, England, United Kingdom

Management Matters upskills your leadership team, supports people new to the role, refreshes experienced leaders, and teaches anyone looking for a management position everything it takes to become a top-tier […]

Management Matters – 1st, 2nd, 8th, 9th & 15th December

EMS HQ 4 Egglston Court, Middlesbrough, England, United Kingdom

Management Matters upskills your leadership team, supports people new to the role, refreshes experienced leaders, and teaches anyone looking for a management position everything it takes to become a top-tier […]

Key Information

Course length: Total of 5 days.

Qualification: iCQ Level 3 certificate in Principles of Management

Course availability: Click here to check our next starting date.

Cost: Fully funded for eligible residents.

Funding requirements

Tees Valley
Must be a Tees Valley resident. 19 years old and over.

South Tyneside
Must be a South Tyneside resident. 19 years old and over.

Course Reviews

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Funded by:
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ST Works 22
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esfa-gov-uk