Standout Customer Service – 1st, 2nd, 15th, 16th & 24th September

EMS HQ 4 Egglston Court, Middlesbrough, England, United Kingdom

Great customer service doesn’t just happen—it’s built on a clear understanding of how your organisation runs, how customers think, and how teams respond under pressure. This course gives you the […]

Introduction to Design Thinking – 2nd September

EMS HQ 4 Egglston Court, Middlesbrough, England, United Kingdom

Ever felt stuck at a crossroads? Maybe you’ve got a business idea but don’t know where to start. Maybe redundancy or life change has nudged you into thinking, “What next?” […]

Introduction to Design Thinking – 4th September

North Yorkshire North Yorkshire, North Yorkshire, United Kingdom

Ever felt stuck at a crossroads? Maybe you’ve got a business idea but don’t know where to start. Maybe redundancy or life change has nudged you into thinking, “What next?” […]

Bookkeeping Essentials – 5th September

EMS HQ 4 Egglston Court, Middlesbrough, England, United Kingdom

If you’re running a small business or just getting started as self-employed, bookkeeping might feel like something you’re meant to know, but no one’s actually explained. That’s where this course […]

Going For Growth – 8th, 9th, 15th & 16th September

EMS HQ 4 Egglston Court, Middlesbrough, England, United Kingdom

Our Going For Growth Course is designed to help business owners step away from their busy schedules and take some time to develop their skills and create new plans and […]

Bookkeeping Essentials – 10th September

North Yorkshire North Yorkshire, North Yorkshire, United Kingdom

If you’re running a small business or just getting started as self-employed, bookkeeping might feel like something you’re meant to know, but no one’s actually explained. That’s where this course […]

Introduction to Design Thinking – 10th September

EMS HQ 4 Egglston Court, Middlesbrough, England, United Kingdom

Ever felt stuck at a crossroads? Maybe you’ve got a business idea but don’t know where to start. Maybe redundancy or life change has nudged you into thinking, “What next?” […]

Introduction to Design Thinking – 11th September

North Yorkshire North Yorkshire, North Yorkshire, United Kingdom

Ever felt stuck at a crossroads? Maybe you’ve got a business idea but don’t know where to start. Maybe redundancy or life change has nudged you into thinking, “What next?” […]

Business 360 – 17th, 24th Sep, 1st and 8th Oct

EMS HQ 4 Egglston Court, Middlesbrough, England, United Kingdom

Business 360 is designed to help micro and small business owners futureproof their businesses and optimise their opportunities through sales process planning, problem-solving and sound financial planning.

Going For Growth – 19th, 20th, 26th & 27th November

EMS HQ 4 Egglston Court, Middlesbrough, England, United Kingdom

Our Going For Growth Course is designed to help business owners step away from their busy schedules and take some time to develop their skills and create new plans and […]

Sell It Smart – 22nd & 23rd September

York York, United Kingdom

Sell It Smart helps you understand customers, promote what you offer, handle objections, and negotiate with confidence—so more conversations turn into sales. It’s practical, hands-on learning that connects directly to the […]