Common Customer Service Challenges & How to Overcome Them
Some of the biggest challenges include dealing with unhappy customers, difficult customer service requests, and time-consuming customers.
Enlightenings: The Story Behind the New Social Enterprise
Enlightenings is a social enterprise based on Helen’s experience and learning from being a youth worker. The idea and concept of it is income generated from family well-being activity packs, and that be fed back into the longer-term plan, which is a wellness space for Redcar and Cleveland.
Why Do Customers Leave?
If you once had a big customer base that is loyal and kept coming back for more and suddenly start losing those customers, it’s not a surprise you’re wondering what you’re doing wrong. Find out here!
How to Use Customer Service Skills to Improve Your Business
Good customer service is essential for any business, but especially for small businesses in today’s competitive environment. By providing excellent customer service, small businesses can differentiate themselves from their larger competitors and build a loyal customer base.
How to get your business idea funded by The Funding Hub
61% of small businesses say they need funding to achieve their 2022 goals. Are you part of that 61% and are looking for funding to take your business to the next level? If so, keep on reading!
Understanding Profit and Loss Accounts
A profit and loss account is a record that provides information on how a business has performed over a specified period of time.
13 Ways to Make Your Customers Happy
It’s important to keep your customers happy to make sure they come back for more and spread the word about your business.
How Can I Prepare A Business Budget?
A budget is a financial plan for your business that covers a specific period of time, detailing what you expect your business to achieve.
The Comprehensive Guide To Balance Sheets
The balance sheet, which can be known as a statement of financial position, is a snapshot which summarises the value of the business (the assets of the business less its liabilities) at a specific point in time.
How Can I Sell My Business?
This resource outlines reasons why one might sell their business alongside identifying what is needed to do to be able to sell a business.
