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How to deal with negative reviews

We chat about dealing with negative reviews whether from someone who's a customer or someone you've never done business with, or even heard of. We talk through a variety of options and techniques of what you can do to deal with this type, and all types, of negative review.

Listener Michael James asks for us to chat about dealing with negative reviews after he gets one from someone he’s never done business with, or has even heard of. We talk through a variety of options and techniques of what you can do to deal with this type, and all types, of negative review.

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