8 Skills Needed to Be a Successful Manager!

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If you are someone who is progressing into a managerial position or is a manager looking to upskill, look no further. We’ve prepared the perfect resource designed to make you the best manager.

Here are 8 skills one needs to become a successful manager!

These skills can be defined as certain attributes and abilities, such as:

  • Interpersonal skills
  • Communication
  • Organisational
  • Delegation
  • Motivating
  • Problem-solving
  • Forward-thinking
  • Commercial awareness 

Interpersonal skills

To be a manager means you are effectively dealing with plenty of people. Now, interpersonal skills are one of those that help to build successful relationships with those around you.

It’s important to have these established relationships are it implies trust within the team. To gain such relationships, a manager must take the time to get to know team members on a professional and personal level. Social activities and team building are just two ways of doing this.

It’s crucial to demonstrate your managerial qualities alongside that you can play a part in the team.


An effective manager should look to master all elements of communication. This involves verbal, written and listening skills. 

A manager is the one who helps to communicate any concerns from the frontline staff to senior managers. Communication could be either one-to-one, over email or through the phone. Either or the communication should be of a high standard.

Similar to interpersonal skills, communication is vital to building trusted relationships with team members.

A manager wants to express an open-door/welcoming effect so that team members feel comfortable sharing information. A positive attitude goes a long way!


For a manager to be able to take care of multiple responsibilities requires them to have excellent organisational skills.

If you are someone reading this and are transitioning into a management role then it’s key to remember that not only will you be looking after your own day-to-day workload but others.

Set a system in place so that your organisational skills are recognised by others to be of a high standard. Ultimately, having a system in place that benefits you and your team around you will reduce stress and effectively ensure deadlines are met.

Further, don’t forget that if the manager isn’t one to be organised it will reflect on the team.


In line with organisational skills, delegation comes in hand with organising.

You, as a manager, need to be able to identify who in your team fits the best role to ensure the work will be completed to the best ability of each team member.

This helps to build the confidence of the team if each member is aligned with the appropriate role due to their skillset.

Not only does delegating members appropriately helps to gain confidence within the team but:

  • Optimizes productivity.
  • Avoids any time wasted.
  • Ensures accountability and responsibility.
  • Achieve the best results!


A manager, it’s required to be able to bring forth desirable attitudes and behaviours from employees. 

To do so, a manager must be motivating! 

It’s all about choosing the right motivating techniques to fit the needs of the companies culture.

There are two different types of motivations, Extrinsic and Intrinsic.

Extrinsic motivation:

Extrinsic is when we are motivated to achieve something to earn a reward or avoid punishment. It’s not necessarily you are completing a task out of enjoyment but more satisfaction.

Intrinsic motivation:

This is the idea of engaging in a behaviour or task as you find it rewarding. You take part for your own sake and not the sake of others or for a reward. The behaviour alone is a reward.


Pentagon Framework book


On a daily basis, a manager will be tasked to spot any problems and look at ways of solving the problem. If a manager is able to handle the problem effectively and can receive the best outcome, this helps to differentiate them from other team members.


Similarly to problem-solving, a manager will need to be able to see outside of the box and into future situations. This varies with different companies but mainly consists of setting priorities in line with company goals, reviewing systems and attending training. 

It’s important to do this as a manager as you want to make your team and the organisation as a whole more productive and profitable as possible.

Brand awareness

This is more targeted toward those who are looking to progress into a managerial role.

Companies look for those who have an understanding of the companies marketplace as well as:

  • the organisation’s aims and missions,
  • the sector the company belongs to,
  • identify companies competitors,
  • and learn the political and economic issues around the business.

Moving forward

These skills are essential for managers.

Another way someone can develop in their managerial role is through us Enterprise Made Simple!

Here at EMS, we offer a resourceful and practical programme all designed to help upskill anyone transitioning into a managerial role or who are already a manager.

The Leadership and Management Programme provides a solid foundation in the world of management. Equipping those wanting to progress with new strategies, principles and techniques!

To learn more visit The Leadership and Management Programme


Pentagon Framework book